Interaction Europe

Project overview

Interaction is a major player in the global BPO service industry where they deliver contact centre outsourcing solutions to companies doing business in Europe. They manage complex customer and client interactions in highly regulated and multilingual sales, service, support and claims operations.

They were introduced to us by their Group CEO and Marketing Director with a view to re-branding the company and re-doing all their marketing collateral, especially the website. It was an exciting and challenging task that quickly became one of our most enjoyable and rewarding projects.

This was one of our biggest websites to date, and in many ways our most rewarding. Working with their marketing team, we designed every page of the website with the end user in mind and wrote the majority of the copy to keep a consistent tone, making sure that the “Big Idea” we worked so hard to help create was applied consistently throughout, on each and every page.

View Website

Other sectors

See other services under project:

In the client's own words

Passion for Creative was introduced to us through our Group CEO and Marketing Director. This warm referral helped us to get off to a good start but Passion still needed to convince us that they understood our industry and in particular our business proposition. We were delighted at how well they 'got' our business and did an excellent job at conveying our core brand messages. They delivered on time and on budget, and given that re-branding is really tricky, they did very well at managing our expectations. We really enjoyed working with Passion. They have a very powerful methodology framework and this was essential to managing the huge number of decision points.

John Drury - Interaction Europe